DeZavala-Shavano Veterinary Clinic Reviews

“EDIT: The manager closed mine and my fiances account here with them due to a bad review we left due to THEM miscommunicating with us about the teeth cleaning pricing and the receptionist being very snappy about it. What a very "professional" vet clinic, I wish I could leave no stars at all. I don't recommend going here as all they seem to care about is money and if a customer leaves a bad review, they close out your account completely. It's honestly childish and immature for the manager to do so without even trying to reach out and get this matter resolved. I love going here and the staff is great usually, but holy smokes was there a huge miscommunication and all we got was a sassy attitude from the receptionist there. My fiance and I went for her dog to get some cleaning done on her teeth, literally just cleaning, nothing extreme. My fiance called about 1-2 weeks ago and was told it would be around $60 and when we got there this morning we were told it would be around $600. All we wanted was to get our dogs teeth cleaned, not have teeth extracted, or blood work or x-rays cause that's what the receptionist said they only do. Thankfully we found a vet that's good and has a WAY better price range.”

“EDIT: The manager closed mine and my fiances account here with them due to a bad review we left due to THEM miscommunicating with us about the teeth cleaning pricing and the receptionist being very snappy about it. What a very "professional" vet clinic, I wish I could leave no stars at all. I don't recommend going here as all they seem to care about is money and if a customer leaves a bad review, they close out your account completely. It's honestly childish and immature for the manager to do so without even trying to reach out and get this matter resolved. I love going here and the staff is great usually, but holy smokes was there a huge miscommunication and all we got was a sassy attitude from the receptionist there. My fiance and I went for her dog to get some cleaning done on her teeth, literally just cleaning, nothing extreme. My fiance called about 1-2 weeks ago and was told it would be around $60 and when we got there this morning we were told it would be around $600. All we wanted was to get our dogs teeth cleaned, not have teeth extracted, or blood work or x-rays cause that's what the receptionist said they only do. Thankfully we found a vet that's good and has a WAY better price range.”

“We picked up our lovely dog from boarding and no incidents were reported.HOWEVER a day later we noticed a laceration that was glued and had stitches. We understand accidents but not lies nor hiding it. there response afterward has been even less compassionate nor ethical”