Home Pride Contractors, Inc. Reviews

“Great Company, good people. They work hard and pay attention to the details.”

“Great professional work would recommend.”

“Don't believe the 5 star reviews! Home Pride's materials, workmanship and responsiveness horrible! We signed a contract with them after the derecho in August 2020. Our insurance company tried to redirect us to another contractor because their billing was much higher than other contractors and they expected insurance companies to pay to have a person stand and just watch roofers all day per OSHA requirements. They also bragged about billing high and moving amounts around to increase the amount they get paid. We should have listened! After multiple contact attempts, we were finally able to get Home Pride to start the repairs on our house in May 2021. They were contracted to replace roofs, gutters soffitt and fascia. The roofing materials and craftsmanship were okay but the gutters, soffitt and fascia are another story. They replaced premium grade materials with flimsy mid grade materials. The soffitt and fascia are so flimsy you can easily bend them...like a thin aluminum. You can see every dip and pit in the boards underneath. To make matters worse, the craftsmanship is horrible! You can see every nail they put in, there are dents and waves, the corners aren't installed correctly and look like a child installed them. The worst part is the gutters, which don't drain correctly. Whenever it rains we have waterfalls along the front and back of our house and we can't even walk out the front door. The rain actually runs underneath the soffitt and fascia so eventually the boards will rot and our foundation will erode. We have videos to prove this and these were provided to the owner, Matt and his head superintendent, Oscar. We've been fighting for months to get these problems fixed. Oscar did finally make it out to do an inspection and acknowledged a problem with the soffitt/fascia and gutters. He assured us he would send workers out to make the repairs but each time someone is supposed to come out they don't show up. Matt and Oscar are ignoring our calls and texts now and although we had a discussion with Matt, the owner, and several of his billing staff and explained we would pay the remainder of our balance once the work is completed, they put a lein on our house which included interest, even though we were assured we would not be charged interest on the remaining balance since the job is not completed. We are paying Home Pride nearly $50k for awful work that is not complete and will have to pay thousands more out of our own pocket to another company to fix and complete the work. Do not use this contractor! There is no way real people are giving them 5 star reviews! We have videos and pictures that prove their shoddy work and low quality materials/craftsmanship! The owner, Matt, his sales agent, Nick, and his head supervisor, Oscar, are all liars and scam artists and the company can'tand won'tstand behind their work! Beware!”

“1/16/21 Even though the project manager reached out to me the company refused to change the bill due date of 11/3/21 even though they sent the final invoice to insurance co. On 11/4. How to I know this? They messed up the first bill they sent me and added $700 more than was due so I had to reach out to my insurance co to help. Don’t kept making like it was no big deal but it was the 5th mess up in dealing with this co. When I asked why the due date wasn’t changed he glossed over the question. When it was time to pay Home Pride Omaha office sent me a link and again same price that was $700 too much even though the owner would only speak with my insurance and my insurance guy said they would only pay the agreed price. I had to do there job again for them and call the Omaha to have it corrected. Final the correct balance was paid in late 11/2021 when insurance check came in the mail. So what do I say about the co. The office workers must be close family cause they get a pass on messing up, there’s no accountability with this co., you have to constantly watch and tell them what errors are on their Billings and to get your work scheduled. The review was the I left on Angi’s List and complaint on BBB was the only reason the Project Mngr called me. And honestly still never got an apology from the Omaha office for there rudeness and lack of professionalism. So, avoid this company if you want honesty and integrity and stick with a local co from your own town. 11/8/21 Don’t do it!!! They did my roof 6 months ago and never sent the final invoice to my insurance company. I called insurance company and Home Pride more than 15 times after the roof was complete trying to make sure Home Pride was paid. The insurance adjuster even commented he’d never known a roofing company that didn’t want to get paid! Now today 11/8/21 they had to balls to send me a bill demanding payment in full by 11/3/21 and after talking to the insurance company today they finally sent an invoice to Farmers Mutual on 11/4/21. What!!! I’m so pissed! The receptionist at the Omaha office said I’m unprofessional for yelling because they are demanding payment I’ve not received from my insurance company by 11/3/21 or they are adding interest! 11/10/21 My project manager; Don, reached out to me on 11/8/21 and is working on a resolution that is satisfactory to both parties. I will update again when a resolution is reached. **”

“Home pride was to replace siding & cutters cost was contingent to approval of homeowners insurance with no additional cost to homeowners. Home pride completed work. Siding was ok cutters are waves missing paint and fascinate was not replaced. The contractor hired to come back and replace 1 section of cutter on newly screened porch did not read work order and completely removed newly screened porch to the studs. Homepride assured the porch would be replaced. The replacement is no way acceptable and will now need to again be replaced it’s been 3 months all screen is loose and some have ripped from wind they tried to reuse the original material and then attached screen with staples visible screen door is no longer framed and used industrial cabinet hinges. Homepride is now expecting payment and attempting to charge approx $6000 over approved amount from insurance to include work not performed. Homepride has illegal billing process and will not provide an itemized invoice. They are unprofessional and quality of material is poor. My homeowners insurance will not work with them and suggest homeowners warn homeowners of shady / illegal billing for work not performed and charging insurance a different amount then adding additional charges to homeowner and additional damages not repaired.DO NOT USE”