Houston Uptown Dentists Reviews

“I really DO NOT recommend this place AT ALL!!! I went there for my checkup and in the first visit for cleaning they asked me if I wanted fluoride but didn’t tell me they charge for this. When I was checking out they asked me for $30 for the fluoride, I was surprised because I was not expecting pay. At this visit they gave me an estimate for the treatment, it was basically to re-do 2 crowns. The amount was more than $2K after insurance. They gave me a document with this price. I decided to do the treatment. On my second day of treatment they asked me to pay another amount of around 2K. I told I just paid it in the previous visit and they told, it was only for one side, you need to pay 2K more for another side. I really can’t understand how they gave me an estimative of half amount at the check up, making me decide for a treatment they are going to charge double! I complain and showed them the document with the total estimative of the treatment was 2K and I paid, but no way… they were charging me more than 4K. They told me I could set up a plan for payment and after that I had a lot of back and forth emails with the office discussing the price because they were charging me wrong, they were trying to charge the fluoride again and trying to explain me the dentist gave me a discount and it is only $30!!! I paid and had the receipt! A lot of confusing, it looks they were throwing numbers to get paid!! Terrible, really unacceptable!!! I wrote my last email 2 months ago to tell about the amount was not making sense… and told them I was about to give a review for the real stuff happened there… they’ve never respond me… really, don’t go to this place! I started the payments and after my review on google maps they start sending me a text message and emails that "I have a balance due". Seriously, they are trying to charge me more now. I called the office to ask for clarification on what I am going to pay and they forwarded to me the same email I was asking about clarification because the bill does not make sense. Very unprofessional.”