OGD Overhead Garage Door Reviews

“John Nair was very friendly his quality of work was amazing. I would definitely recommend this company to my friends and family. Outstanding customer service”

“Every1 is very polite,,John was our tech,,he was on time explained everythg is was doing,we will ask 4 him again. Price is very reasonable,,great company”

“My technician was Garrett Brown. He was determined to restore my Mom's old garage door opener. He systematically and patiently checked and adjusted the system until it acts like new! That was well worth the expense.”

“We called because when we tried to open the Garage door it bent the top panel and broke the glass as well as removed a bracket on the inside garage door. I don't know if it was the Installer or the way the company does business and repairs things, but attached you will find pictures of this company tried to charge my wife $540 by having her sign a document on his phone, which no copy was provided for what she thought was to completely fix the door, glass and replace the panel which would make sense for a price of $540. The pictures reflect that the door was left exactly the way it was when they arrived and the only thing repaired was 2 small brackets and tighten the spring. Yes $540 for 2 brackets and tighten the Spring for about 1/2 work, if that. When I came out and saw that he did nothing to repair the panel, I asked why and he said that my wife told him and signed for only the 2 brackets. (People be aware before signing) I then told them they would not get paid until he fixed the problem he got very irate and demanding as well as yelled and called the Police because I did not want to pay him for this crap of a job. The police came and although he found that nothing was done he said unfortunately I had to pay because of what my wife signed and that if we didn't pay it would be a class C misdemeanor, I told the police that I understood and that as soon as I paid I will call the credit card company and stop payment at which time I finally was able to talk to a supervisor over the repair mans yelling and he told the rep that since I would put a stop and take them t court that we didn't have to pay and had the rep not only remove those parts but also parts he did not add. Regardless I let them and off he went. I contacted "Fix this Garage Door" the Owner himself came and laughed at what was done and not only replaced the Panel, the Glass, and added the missing parts as well as calibrated the Door for "GET THIS" Exactly the same price OGD charged me for 2 brackets. I would suggest contact "FIX THIS GARAGE DOOR" Sean Davis 817-631-3494 Not only is this man caring and prompt but he will also not add frivolous things and fees that are not needed and as you can see the pricing is more than fair for what was done. I would not recommend OGD and will Recommend “FIX THIS GARAGE DOOR"”

“RUN DO NOT LET THEM FIX YOUR GARAGE DOOR. HORRIBLE. NOT WORTH THE STRESS.CON ARTIST. We paid them to fix it and it broke right away...now asking Us to pay an additional $400 to fix what they broke!!!Technician left with our garage door still not going down!!! Crazy that nobody will call you back once you refuse to pay another cent. Contract says 30 days of a guarantee. NOPE”

“Contacted OGD and was transferred. I left a voicemail but did not receive a call back. I then sent an email requesting a Manager to call me. Instead I received an email asking from a customer service rep asking me what door I was looking for. (according to OGD this person was a manager but uses the title in his email as customer service rep). I again repeated my request for a manager to call me. Still no call. I proceeded to call corp customer service. Bottom line is they are sorry I don't agree with how they don't communicate. If getting someone to talk to you on the phone is this difficult for a sale I can only imagine what it would be like it if had a warranty issue”

“Terrible experience we worked with them as a subcontractor they refused to pay their bill and the head “project manager” was a joke. He was arrogant and difficult to work with demanded we be placed but refused to pay the bill when it was over. We will never work with this company again and discourage others from working with them as well”

“Greedy, unprofessional, unreasonable. Stay away.”