Sinai Urgent Care Reviews

“***A RECKLESS PRACTICE—BEWARE*** This place ruined my life for three months. I came in with an infected ingrown toenail, hoping for antibiotics and pain meds. Instead, they performed a permanent procedure (while my toe was infected) and removed part of my toenail, then poured silver nitrate on my toenail to burn the root so it won’t grow back. I wasn’t asked if I wanted this procedure. I wasn’t told the procedure was going to happen. I was led to an exam room with a bunch of tools, told to lay down, and waited. By the time the doctor entered the room, I felt it was too late to back out. I’ve had this procedure done on my other toenail by a podiatrist and it went smoothly and healed quickly. This was not the case here. This was the most brutal, painful, aggressive procedure I’ve ever gone through, and permanent damage was done to my toenail. I’d like to reiterate that my toe was INFECTED during this procedure and I WAS NOT GIVEN ANTIBIOTICS OR PAIN MEDS TO GO HOMR WITH. The doctor who performed the procedure said I’d have immediate relief and heal within a week. This was a lie. It turned into a chronic wound with multiple infections. I had to miss a family wedding due to this. When I went to the podiatrist, I was told not only should urgent care facilities NOT perform permanent procedures, but also that MY PROCEDURE WAS RUSHED AND RECKLESSLY DONE, WITH SO MUCH SILVER NITRATE POURED ON MY TOE THAT IT DESTROYED THE NAIL. He told me he had NEVER SEEN ANYTHING LIKE IT. After ten visits with the podiatrist over the next three months, three rounds of antibiotics, constant epsom salt soaks, 100 bandage changes, and a whole lot of pain—my toe is finally beginning to heal. DO NOT GO HERE. DO NOT LET THIS HAPPEN TO YOU. Don’t be pressured into procedures. Do your research. Do what’s best for you!”