United Built Homes Reviews

“Hello, we have had a horrendous experience with ubh. Read the entrire review to see if you can make a very costly warranty claim to ubh. We have documented build issues since the very beginning. I have a background in home construction and was on the lookout for shoddy work. Anytime poor workmanship came up I documented it with video and pictures. And relayed it to ubh so it could be fixed with minimum disruption and cost to job. There site superintendent would gloss over any issues brought to his attention and just state as the build progresses those issues would just disappear. Well, like so many other things... Poor framing leads to bad drywall leads to bad tape and bed leads to bad paint leads to a big expensive fix that ubh does not want to do. They will refer you to a set of build standards called nahb, national homebuilders association that has some very very vague building standards. Standards so lax that virtually anyone with rudimentary building skills and any pride in workmanship could build to... Ubh has failed time after time to ever even come close to those minimum standards. Something that might be very helpful for each and every one of you. There is one very helpful rule in that guide book that most overlook but may give you some leverage in dealing with ubh and might give us a leg to stand on regarding a class action lawsuit. They are required by their building code to install material to the guidelines stated by the material manufacturer. Please be aware as you are having warranty work done by ubh within that guideline book many of the standards are limited to one time repairs and they will try to use that against you. You might have a sheetrock blemish that you ask them to repair. If you notice a new one later they can say your warranty only required they repair the sheetrock one time. One of the easiest things to do properly on you home but what they probably failed to do is install the house wrap properly on you house. There are very specific rules regarding housewrap that they use and they do not follow them. The way the wrap is lapped, and taped and installed around openings in your house is very clear with no leeway for doing it wrong. They do not install it even remotely correctly. While it was the easiest to do at the time and they do not do it properly it is one of the absolute most costly things that can be required for them to fix. In addition they do not install hardy board correctly. There are specific rules about priming and drip edge clearances that they don't do properly and don't realize that their own build standards require that they do properly. I am making youtube videos regarding our horrible experience with ubh and would like to get as many other peoples stories out there as possible. We may never be made whole by ubh but perhaps we can help other people considering using this company think twice and perhaps make a wiser decision. I can be reached at [email protected]”